Jumper Live Chat
So much more than just supportConvert Sales via Live Chat Actions
Share products in live chat
Share products in live chat
Human-bot transfers via Live chat
Handover conversation back to bot
Transferring the conversation back to the bot
Manage Conversations in Live Chat
Reassign conversations
Assign relevant team members and routing conversations
Attaching files
How attaching files works and assists sales advisors
Resolve conversations
Also known as Mark as done
Manage customer details via live chat
Update Customer Details
Use Live Chat to update customer contact details if shared with you via chats
Tagging customers
Segment customers for remarketing, retargeting and creating custom audiences
Manage agent and settings for Live Chat
Adding team members
More the merrier - collaborate, work together!
Message Shortcuts For Live Chat
Use Message Shortcuts in Live Chat
Search and send pre-saved message templates while chatting with customers
Setup & Manage Message Shortcuts
Enable agents to quickly send messages to customers from pre-saved templates
Additional articles
Jumper Live Chat Overview
Level up your customer service, sales and upselling game!