Jumper.ai User Guides

Enable/Disable composer input

How to enable and disble composer input, best practices
Written by Andy Instantano
Updated 1 year ago

What is composer input?

Composer input is the free text field where customers can type and reach out to you. Though, this is a super powerful setting that comes in handy should you want to run campaigns and leverage on a guided journey.

Team Jumper is working on a new enhancement to make the Menu and Composer input dynamic - we'll keep you updated on this.

For this tutorial, we'll keep this simple and walk you through how to toggle on/off your Messenger composer input.

Navigate to this via Sales Channels, Tap Facebook, Click Persistent Menu. 

You'll now see the toggle On/Off switch. 

It takes a couple of moments to refresh this setting on Facebook Messenger. You can try by deleting the conversation with the page, shutting off Messenger completely on your phone and testing again.

Did this answer your question?