Facebook Messenger greeting

Personalize your Messenger greeting message
Written by Andy Instantano
Updated 3 years ago

Messenger greeting message is the first thing your customers will see before they engage with your brand on Facebook.

Making this compelling and personal is key for them to tap Get started and begin their interactions.

Let's get the right to this..

Head straight to Sales channels
Tap Facebook
Tap Page Settings
In Page settings, navigate to Welcome Screen

Add emojis, welcome them with their first name/last name or both. Feel free to customize the Get started button too.

Get started enables you to fire off a product checkout, collection or even a bot flow! There's multiple actions you can perform - take it for a spin to test!

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