Click, pay and collect

How to enable buying online and collecting offline
Written by Andy Instantano
Updated 4 years ago

Did you know that nearly 67% of shoppers in the US have used Buy Online Pick Up In Store (BOPIS) in the past six months and 10% of all sales will be fulfilled by Click and Collect by 2025?

75% of shoppers who have used BOPIS say they are likely to make an additional purchase and 49% of shoppers made unintended purchases while picking up their items in-store.

10% of all sales will be fulfilled by Click and Collect by 2025

50% of respondents have decided where to shop online based on whether or not they could pick up in-store

90% of retailers plan to implement BOPIS by 2021

Main Business Reason for Offering Buy Online Pick Up In-store

Reason %
Gain an edge against Amazon 12.4
Keep up with competitors 31.6
Cater to millenials 15.6
Attract shoppers to make additional purchases 37.6
Other 2.8

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