You can export the orders CSV from the orders panel. Below you can find the list of column that are by default added to the CSV export.
| Field | Description |
| OrderId | Order Identifier |
| OrderDate | Date when Order is completed (based on Merchant’s timezone) |
| OrderSource | Platform where Customer made the Order |
| ReferenceID | Internal Reference Number for Jumper |
| CustomerFirstName | Customer’s first name |
| CustomerLastName | Customer’s last name |
| CustomerEmail | Customer’s email |
| CustomerMobile | Customer’s mobile Number |
| AddressLine1 | Customer’s Address |
| AddressLine2 | Customer’s Address |
| City | City of Customer’s Address |
| State | State of Customer’s Address |
| PostalCode | Postal Code/ Zipcode of Customer’s Address |
| Country | Customer’s Country |
| PaymentBy | Payment Gateway Used |
| PaymentMade | True if payment has been made *For Cash-on-delivery, True if Order is marked as paid in Jumper's dashboard |
| ShippingStatus | Either “Shipped” or “Not Shipped” |
| SKU | Item SKU |
| Item | Item Name |
| VariationSKU | Variation SKU (if applicable) |
| Variation | Variation Name (if applicable) |
| ItemDiscount | Discount applied on Item |
| DiscountCode | Discount Code applied on Item |
| Qty | Item Quantity |
| Subtotal | Payable Amount for the Item |
| GrossAmount | Order’s Gross Amount (before discount) |
| Discount | Order’s Total Discount |
| NetAmount | Order’s Net Amount (after discount) |
| Tax | Order’s Tax Amount |
| SpecialNotes | Special Instructions from Customer |
Further in the Order Source, the following default value are provided to help you track where did the customer start the interaction from.
| OrderSource | Description |
| Conversations/orders triggered from Facebook Comments | |
| JUMPER | Conversations/orders triggered from Jumper's Conversational Landing Pages |
| Widget | Conversations/orders triggered from Attentive Widget |
| Conversations/orders triggered from Instagram Direct | |
| WEB | Conversations/orders triggered from Jumper's Conversational Landing Pages |
| LINE | Conversations/orders triggered from LINE |
| BOT | Conversations/orders triggered from Jumper's Conversational Landing Pages |
| Conversations/orders triggered from Twitter DM | |
| Conversations/orders triggered from WhatsApp Business API | |
| SHORTLINK | Conversations/orders triggered from Messenger Redirect Links |
| IMESSAGE | Conversations/orders triggered from iMessage |
| YOUTUBE/YT | Conversations/orders triggered from Youtube |
Note: This export contains Orders that have been processed up to 180 days ago.
Note: Currently there is no provision to track conversations/orders starting from ads.
